Frequently Asked Questions

General

How do you pronounce OMie?
OMie is pronounced /ˈōm-ē/. It rhymes with “homey.”

Product Info

What’s OMie Mat made of?
Our durable and lightweight mats are made from natural rubber, so they’re eco-friendly and nontoxic.

What material is OMie Towel?
Our towels are a soft and absorbent polyester microfiber.

How do I clean my OMie Mat & OMie Towel Set?
The OMie Mat & Towel Set is as easy to care for as it is to use.

  • Mat: Wipe clean using a gentle, natural yoga mat spray or a damp cloth and 50/50 mixture of water and apple cider vinegar. Do not machine wash, soak in water, or use soap or detergent.


  • Towel: Machine wash cold with like colors. Do not bleach. Hang dry or tumble dry low. Do not iron or dry clean.

What color options are available?
The OMie mat is currently available in slate grey. The towels are available in grey and purple.

Ordering & Payment

What payment methods does OMie accept?
We accept all major credit cards.

What shipping options does OMie offer?
OMie ships via FedEx Ground (1-5 business days within the continental United States). Rates vary pending shipping destination. Please allow 48 hours for processing of your order.

Where does OMie ship?
OMie ships anywhere in the continental United States.

How do I check on the status of my order?
You’ll receive a confirmation email when your order ships that includes a FedEx tracking number. If you have any questions about your shipment, feel free to send us an email at PoppyAndMeEnterprises@gmail.com.

What is your return policy?
OMie accepts returns on any faulty product or product damaged in shipping within 30 days of receipt. Please send us an email at PoppyAndMeEnterprises@gmail.com that details the problem and includes a picture of the faulty or damaged product. We’ll issue return instructions after review. OMie does not cover the cost of return shipping.